Very professional and committed company who put high value on customer satisfaction. My concern was Promptly handled and was quickly resolved to my satisfaction. I was kept well informed throughout the Resolution Process/Stages. Very happy and pleased wi

Bought a v-tac light with 5 year warranty. Problem after 3 years. Supplier in administration so contacted V-tac direct. Explained problem, confirmed proof of purchase and sent picture and Co agreed to provide replacement THE SAME DAY. So all sorted within

I contacted V-Tac with an issue regarding a faulty light strip that I bought from Toolstation eighteen months earlier. The product information was showing a warranty of 5 years so I rang V-Tac. I supplied the required invoice (luckily the Toolstation pers

I had to contact V-Tac as i needed a faulty flood light replaced.I previously bought the lights from smart lighting Essex but unfortunately the company went into administration and would not replace the product directly. I spoke to Daniel Lance at V-Tac w

I purchased one of V-Tac's products over 3 years ago & the product stopped working. This equipment came with a 5 year warranty in which V-Tac honoured. I reported my issue to a very helpful operative called Daniel, provided the requested info & received a